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Mediation Service for Publishers


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The PA actively encourages its members to consider mediation as a way of resolving disputes and is now able to offer dispute and conflict resolution services to book publishers and associated companies.

The business cost of disputes is often underestimated. Mediation, in which a professional neutral third party facilitates a resolution agreeable to all sides in a dispute, offers substantial benefits.

Mediation can also help resolve competing needs across your business so that projects and strategy can get back on track, with improved employee and customer retention.  

How MEDIAtion can help:

·         Expert in-depth knowledge of publishing processes and the publishing environment

·         Extensive experience of employment and commercial disputes

·         A high quality mediation service for a sensible price

·         Support for publishers in conflict and also for publishers seeking to avoid conflict

·         In house training for HR and other staff on how to have ‘difficult conversations’

·         Rooms for mediation meetings at The Publishers Association

What is mediation?

Mediation is the modern, practical and commercially sensible way to resolve disputes.    It’s especially suitable for maintaining business and personal relationships - great for people, great for business.

Mediation is risk free and highly effective, offering all parties a flexible route to a win/win outcome. 

MEDIAtion can help you with conflict situations involving authors, printers, distributors, contracts, intellectual property, employment and interdepartmental disputes, financial, supplier, property and more.  

MEDIAtion can help you at any stage of a dispute – before or after legal instruction. We are particularly keen to help organisations develop positive workplace cultures that can underpin great commercial outcomes.

Jenny Boyce, the founder of MEDIAtion, has over twenty five years experience in book publishing (and still works in the industry).  Jenny has been an accredited commercial mediator since 2007 and has mediated a wide range of disputes. 

What to do now?

If you are a company or individual and wish to talk in confidence about any publishing-related issue, including in-house training, or just to discover how MEDIAtion can help you email Jenny Boyce at This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or phone 07974 404734 for a completely confidential discussion. 

About MEDIAtion

MEDIAtion is a division of Mediation-1st, a nationally rated and recognized mediation provider. Mediation-1st is accredited by the Civil Mediation Council (CMC) and complies with the European Code of Conduct for Mediators.